·         Marital status: Single

·         Nationality: New Zealander

·         Age: 29

·         Passport Status: Indefinite Leave to Remain

2004                SMS 2003, Planning Deploying & Managing                             London, UK

2003                Citrix Certified Administrator                                                   London, UK

2001                Microsoft MCSE Win2K Accelerated Exam                                London, UK

2001                Cisco CCNA Certification                                                        Auckland, NZ

1999                Microsoft MCSE & MCP Certification                                       Auckland, NZ

1997                Compaq Service Engineer Certification                                 Auckland, NZ

·         Active Directory & Group Policy

·         Systems Management Server (“SMS”) 2003

·         Windows 2000/XP & Windows Server 2000/2003

·         VBScript & ASP Scripting

·         Troubleshooting

·         Windows Installer (“MSI”)

·         Wise Package Studio

·         Desktop Design and Development

·         Troubleshooting

·         Anti-virus

Current Role:

February 2007                               John Lewis Partnership        London & Bracknell, UK

Contractor – Systems Consultant

·        Manage the MSI packages to upgrade the Waitrose Point-Of-Sale applications.

·        Upgrade involves MSI’s, VBScript, LDAP/LDIF, SQL, and XML based scripts.

October 2006  - January 2007          3 ½ Month Holiday Travelling                              

July 2005  - October 2006               John Lewis Partnership        London & Bracknell, UK

Contractor – Microsoft SMS 2003 and MSI Consultant

·         Sole responsibility for managing, packaging and deploying ~70 server applications for the new Point-Of-Sale project for ~200 Waitrose branches using Microsoft SMS 2003.

·         Additional MSI packages for John Lewis using Wise Package Studio 6.01.

·         Other ad-hoc work such as ASP/HTA/VBScript/VB.NET custom actions & utilities to automate configuration of Active Directory/LDAP, DHCP, IIS, and WMI & DCOM security.

·         Complete documentation of all MSI packages, custom actions, and utilities.

·         Created SMS-WakeOnLAN utility (VB.NET) for Waitrose branch tills, generating approximately £200k per year in electricity savings.

·         Introduced a custom written web application (“Package Workflow Tool”) integrating into SMS and Active Directory for managing the life cycle of application packages.

October 2004  - July 2005               Commerzbank IB                                London, UK

Contractor – Senior Applications MSI Packager Consultant

·         Created, tested, and deployed over 200 MSI packages using Wise Package Studio & ORCA.

·         Conflict Management / Application Isolation / ICE Validation.

·         Custom ICE Validation script creation.

·         Deployment using in-house custom tool to locked-down Desktop environment.

·         Custom Actions written in VBScript & Visual Basic.

·         Troubleshooting issues with existing MSI packages.

April 2003  - September 2004           BBC Worldwide Ltd                             London, UK

Senior Infrastructure Desktop Development Consultant

·          Created, tested, and deployed over 300 MSI packages to 2700 users globally using Wise Package Studio & Orca with Active Directory Software Installation.

·          Solely Designed and Implemented SMS2003 (SP1) Infrastructure with 3 Primary sites, Web Reporting, Asset Management and Patch Management.

·          Created and deployed over 35 Desktop Core applications globally using SMS2003.

·          Created & Updated Desktop Build with Core MSI applications integration.

·          Citrix development work and complete implementation of current Citrix Farm of five servers serving over 250 users.  Farm is hosting 25 individual applications.

·         General 3^rd Line support for Desktop & Server Infrastructure Team.

February 2002  - March 2003           BBC Worldwide Ltd                             London, UK

Contractor – IT Support & Applications MSI Packager & Desktop Development Specialist

·          Project support and physical implementation for new BBC Worldwide sites globally.

·          Troubleshooting outstanding Server and Desktop problems since the start of the Win2K project.

·          Assisting the Desktop Manager in designing the updated version of the BBC Win2K Desktop.

·          Applications MSI Packager – Design, Test, Implement, and troubleshoot MSI Applications deployed via the Active Directory

·          3^nd Line Support for the Desktop & Server Infrastructure Team

September 2001 – January 2002       BBC Worldwide Ltd                             London, UK

Contractor – Support Analyst and Windows 2000 Rollout Engineer

·          2^nd Line Support – Responsible for resolution of 2^nd line desktop calls and the rollout of the new BBC Windows 2000 Desktop.  

·         December to January 2002 – 3^rd Line Support for Infrastructure Team

July 2001 – July 2001                     NTPC  Limited                                   London, UK

Contractor – Computer Engineer

·          Design and implement upgraded network infrastructure.  Configure Dell PowerEdge 2100 server hardware and RAID card.  Installed and configured Windows 2000 Server with AD, Exchange 2000 and Proxy Server 2.  Then trained existing staff to maintain & administer server and Proxy security.

Feb 2000 – June 2001                    Atlantech Limited                            Auckland, NZ

Senior Computer Technical Engineer and Consultant

·         Atlantech is an IT support outsourcing company.  I was in charge of day to day support of the many different sites.  This involved everything from simple user/group creation, backups, Exchange/IIS/SQL/Server support and as well as maintenance of the computer sites.

1996 – Feb 2001                      Sunskind Computers and Consultants       Auckland, NZ

Manager of Network Infrastructure Services and Senior Computer Technical Engineer/Consultant

Duties included:

·       Hardware and software support for operating systems (DOS, Win3.11, Win95, Win98, WinNT 3.51, WinNT4)

·       Assembly, quality assurance and maintenance of computer hardware.

·       Support for Sunskind's internal custom software, Microsoft products, networking solutions and hardware.

·       Completed several migrations from single Netware 3.xx servers to WinNT4.

·       Installed and configured Microsoft BackOffice Suite, mainly focusing on WinNT 4, Exchange 5.5 and Proxy Server 2.

Several Projects Undertaken:

(All projects also included administration and maintenance of the network infrastructure.)

·          PIN (Pacific International Nutrition Limited)

Design and implement new network infrastructure.  Single Netware server for file and print sharing. Single NT4 server with SBS BackOffice for Internet access and Exchange 5.5.  Configure DOD ISDN line.  Configure existing workstations for new servers.

·          Natural Habitats

Upgrade existing Netware server to WinNT4.  Join main site to Natural Habitats secondary site via ISDN line.  Create multiple domain trust relationship.  Implement and administered Exchange 5.5 at both sites.

·          LJ Hooker Real Estate

Designed and implemented new NT4 network infrastructure.  Internet access and Remote dial-in for real estate agents so they can access the central database of properties for sale.  25 separate sites throughout Auckland had NT4 BDC’s connected via ISDN lines to primary site, which housed the database.  Primary site had SonicWALL firewall for central point of Internet access security.

(Available on request)

                                              John Lewis / Waitrose – IS Manager           London & Bracknell, UK

                                              Commerzbank – Packaging Team Leader                      London, UK

                                              BBCWW – Infrastructure Support Manager                   London, UK

                                              BBCWW - Desktop Development Manager                     London, UK

                                              CEO of NTPC Limited                                                      London, UK

                                              CEO of Atlantech Limited                                             Auckland, NZ